Contacts
Manage your customer and prospect contacts
Contacts store information about individuals you interact with.
Contact List
Access contacts from Contacts in the sidebar. View:
- Contact name and details
- Associated company
- Recent activity
- Linked deals and projects
Creating Contacts
- Click New Contact
- Enter contact details:
- Name and job title
- Email and phone
- Company association
- Address (optional)
- Click Create
Contact Details
Each contact profile includes:
- Basic Info — Name, title, contact methods
- Company — Associated organization
- Deals — Related opportunities
- Activity — Interaction history
- Notes — Personal notes and comments
Managing Contacts
Editing
- Open the contact
- Click Edit
- Update information
- Save changes
Linking to Companies
Associate contacts with companies:
- Open the contact
- Select or create a company
- The contact appears in the company's contact list
Communication
- View email history in the contact profile
- Click email address to compose new email
- Call directly from phone number
Import/Export
Importing Contacts
- Go to Contacts
- Click Import
- Upload CSV file with contact data
- Map fields and confirm
Exporting
- Select contacts to export
- Click Export
- Choose format (CSV, Excel)
Best Practices
- Keep contact information up to date
- Add notes after each interaction
- Link contacts to relevant deals
- Use tags for segmentation